Embark on a promising career as an Analyst at eClerx in Chandigarh, India. Contribute to critical business operations and data analytics for leading global companies. Ideal for recent graduates or those with minimal experience, eager to make an impact in a dynamic work environment.
About eClerx:
eClerx is a prominent player in process management and data analytics, serving over fifty Fortune 500 clients. Established in 2000, the company has grown into one of India’s leading firms in its sector, listed on both the Bombay and National Stock Exchanges. eClerx employs over 9,500 professionals across global locations including the US, UK, India, and several European and Asian countries. The company’s services span multiple industries such as financial services, telecom, retail, and media.
Job Details:
| Company Name: | eClerx |
| Job Role: | Analyst |
| Location: | Chandigarh, India |
| Salary: | Competitive |
| Job Type: | Full-Time |
| Experience: | 0-1 Freshers |
| Qualification: | Bachelor degree in any field |
Job Responsibilities:
- Ticket Review: Analyze tickets and order IDs based on client-provided documents.
- Effective Communication: Address and resolve customer issues by communicating effectively and taking necessary actions.
- Status Monitoring: Track and update the status of services using client and internal tools.
- Problem Solving: Utilize excellent multi-tasking and problem-solving skills to manage and resolve critical situations.
- Reporting: Generate daily reports and share them with clients to ensure transparency and accuracy.
- Process Adherence: Meet process expectations with a focus on high-quality standards and compliance with SLAs.
- Team Collaboration: Work closely with your team and Project Manager to ensure timely project delivery.
Skills Required:
- Technical Skills: Proficiency in Excel and PowerPoint, with the ability to develop and analyze tickets.
- Attention to Detail: Capable of self-checking work to ensure accuracy and error-free results.
- Communication: Effective communication skills to interact with clients and stakeholders.
- Adaptability: Ability to thrive in a high-energy, fast-paced environment and work in rotational shifts.
Eligibility Criteria:
- Educational Qualification: A Bachelor’s degree in any field.
- Experience: Freshers or candidates with up to one year of relevant experience are welcome to apply.
Why Join eClerx?
Joining eClerx as an Analyst offers a unique opportunity to work with some of the world’s leading companies, providing essential business operations and data analytics services. You’ll be part of a forward-thinking team that values innovation and collaboration. eClerx is committed to professional growth and offers a vibrant work environment where you can contribute to significant projects and advance your career.
How to Apply?
Ready to take the next step in your career? Apply today through the official eClerx careers page and become part of a team dedicated to delivering exceptional business solutions.
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